The Wise Physio: ‘Let’s Just Throw Everything at It’

Massage between wrestlers training 1904 . Vincent Monozlay

'Most people spend more time and energy going around problems than in trying to solve them.'
Henry Ford

In one of those senior moments that occur with increasing frequency nowadays, I’d fallen on the stairs while carrying a substantial plant pot to the roof. The incident left my right forearm in some considerable pain and it was taking many weeks to heal.

I knew I needed physiotherapy, but I was nervous about the prospect. Would it entail eccentric exercises, intimate massages and whale music?

My personal trainer pointed me in the direction of Dave, a body builder who used to run pubs in the East End. He sounded reassuringly robust.

Dave, who managed his physiotherapy practice out of a basement gym in Bethnal Green, had a muscular physique, a bald head and a firm handshake. 

‘What’s the problem, young man?’

As I explained my various aches and strains, Dave made a series of notes on his pad. He seemed to recognise my symptoms.

‘Yup. Yup. Got it,’ he said, as he fixed me with a hard analytical stare.

I was interested to hear Dave’s conclusions. Was there one particular method or manipulation that would soothe my condition? Did he have a favoured remedy to my specific injury?

At length Dave paused, put his pen to one side and announced:

‘Let’s just throw everything at it.’

And so, having positioned me face-down on a massage table, Dave proceeded to apply electrically charged acupuncture needles to my arm. These prompted my muscles to twitch in a slightly disconcerting fashion. He then vacuum-cupped the affected area to draw out the toxins. Next he scraped my sinews with a steel tool to stimulate the soft tissue. Finally he gave my right arm and shoulder a comprehensive massage.

I have to say it succeeded. There was definitely a sense of loosening and limbering. I’m not sure which of Dave’s battery of measures was most effective, but they certainly worked very well in concert. Indeed I was thoroughly impressed by his all-guns-blazing approach. 

In the world of commerce we may have a house style, a preferred method. We may like to address all problems with cool consideration and clinical precision. But occasionally – when there’s an escalation in events, when a big account is at risk  - we need to be prepared to change gear, to raise the metabolism, to set aside established techniques and best practice. Some urgent challenges demand that we explore all avenues; examine all fronts. They prompt us to restructure the team, review the process and relook at the data; to commission all manner of research and take on fresh perspectives. And more besides. As Dave would say:

‘Let’s just throw everything at it.’

'I have learned that success is to be measured not so much by the position that one has reached in life as by the obstacles which he has had to overcome while trying to succeed.'
Booker T. Washington

On a subsequent visit to Dave’s studio, he sat me down and checked if I’d been following his instructions.

‘Have you done the hot-and-cold treatment like I asked you?’

I hesitated for a moment, noting the severity of his stare.

‘I did buy the hot-and-cold pack, Dave.’

Dave said nothing. Perhaps it would be best to come clean.

‘I haven’t actually used it yet.’

Dave looked at me like a disappointed parent. I suspect he was accustomed to people falling short.

‘That’s alright, young man. All I demand from my clients is honesty.’

I breathed a sigh of relief and beat a hasty retreat. 

 

'And if you should miss my loving
One of these old days.
If you should ever miss the arms
That used to hold you so close, 
Or the lips that used to touch you so tenderly.
Just remember what I told you
The day I set you free.
Ain't no mountain high enough,
Ain't no valley low enough,
Ain't no river wild enough,
To keep me from you.’
Diana Ross, 'Ain't No Mountain High Enough’ (Ashford and Simpson)

No. 393

Lunch at the Spaghetti House, Holborn: Making Friends with Failure


New York Resturant - Edward Hopper, 1922

New York Resturant - Edward Hopper, 1922

'If you want to win at life every time, do not step in the ring.’
Anthony Joshua, on regaining the World Heavyweight Boxing Title

One day in the Autumn of 1991 I took my mother to the British Museum. We wandered around the galleries reflecting on Samurai armour and the Sutton Hoo helmet; pausing in front of Ramesses, reliquaries and the Rosetta Stone. Devout and Irish, she was particularly interested in the Celtic crosses and medieval church statues. I was drawn to anything Classical, and the bearded Assyrian man-beasts. I bought her a few postcards from the shop for the collection she kept in scrapbooks back at Heath Park Road.

Afterwards we adjourned to the Spaghetti House in Holborn. I ordered spaghetti bolognaise and told Mum that it wasn’t as good as the one she made at home – with Heinz tomato soup and mince from the local butchers. We chatted affectionately about Dad, her school and my siblings.

I had decided that this was the beginning of a new chapter in our relationship. I would no longer be the sullen, introverted, taciturn youth. I would be solicitous, attentive, considerate. I would take Mum out to lunch, ask her how she felt. I would be an adult.

The day went very well and, as we parted, I told Mum that next time we could visit the National Gallery together. She was surprised and amused. In her own quiet way.

A few months later she was dead.

I had made a mistake. I had left my initiative too late. I would forever be in her debt, unable to pay back all the love and affection of my childhood. And grief and guilt would cast their long shadows.

According to a recent survey of 2,000 people in the UK (Mortar/ KP), we spend 110 hours a year regretting what might have been - the equivalent of 500 waking days over a lifetime. Eight in ten people believe their lives would be better if they had taken more risks. 57% wish they had taken another job. 23% pine for past loves. 

We all walk hand-in-hand with failure and loss, with regret and remorse. And with every passing year our errors add up and accrue. They become life-companions, ghosts that are ready at any moment to tap us on the shoulder and darken the mood.

'Have no fear of perfection - you'll never reach it.'
Salvador Dali

I was nonetheless heartened to read about another recent study, this time from the journal, Nature Communications (November 2019). Scientists at Brown University, the University of Arizona, UCLA and Princeton conducted a series of machine-learning experiments in which they taught computers simple tasks. 

The computers learned fastest when the difficulty of the problem they were addressing was such that they responded with 85% accuracy. The scientists concluded that we learn best when we are challenged to grasp something just beyond our existing knowledge. When a task is too simple, we don't learn anything new; when a task is too difficult, we fail entirely or just give up.

So learning is optimized when we fail 15% of the time. 

This has a ring of truth about it. In the creative arts practitioners have long been familiar with the concept of learning through misstep and misadventure. Failure illuminates the terrain, suggests new opportunities, and points us on the right path. It confirms that we are pioneering something new. It strengthens our resolve.

'An artist's failures are as valuable as his successes: by misjudging one thing he conforms something else, even if at the time he does not know what that something else is.'
Bridget Riley

'I love my rejection slips. They show me I try.'
Sylvia Plath

Similarly in the world of commerce, entrepreneurs and titans of industry have often celebrated the proving ground of trial and error. 

'I have not failed. I've just found 10,000 ways that won't work.’
Thomas Edison

'The only real mistake is the one from which we learn nothing.'
Henry Ford

Indeed the more ambitious a business is to pioneer new categories and sectors, the more it must be prepared to countenance defeat and disappointment. Alphabet’s innovation lab, X, seeks 'radical solutions to huge problems using breakthrough technology.’ X doesn’t just acknowledge the risk of failure; it exalts it:

'If you’re not failing constantly and even foolishly, you’re not pushing hard enough.'

The truth is that failure and how we deal with it define our character. We all look over our shoulders and see a landscape of rash decisions, missed opportunities and wasted time. But, for better or worse, this is our homeland, our mother country. It makes us who we are. 

'Failure is the condiment that gives success its flavor.'
Truman Capote

I have resolved to be more forgiving of myself and others; to be more comfortable with my past errors of judgement. I plan to make friends with failure. 

So from now on I’m aiming to be wrong 15% of the time. That still gives me a lot to work on. I think Mum would have understood. She’d have been surprised and amused. In her own quiet way.

 'I can't eat, I can't sleep anymore.
Waiting for love to walk through the door.
I wish I didn't miss you anymore.’
Angie Stone, ‘
Wish I Didn’t Miss You’ (A Martin / G Mcfadden / J Whitehead / L Huff / I Matias)

 

No. 276