'Life is not always a matter of holding good cards, but sometimes, playing a poor hand well.'
Jack London

Chris was a charming and hugely talented editor who was a master at producing emotive films to support our presentations. I popped in to brief him on his next assignment. 

One of our Clients had commissioned us to supply a short edit that would feature at the climax of a forthcoming sales conference. It needed to be grandiose and magnificent - something that suggested achievement, progress, dynamism. It should perhaps include Apollo rockets blasting into the sky and joyous communal dancing; Rocky atop the steps of the Philadelphia Museum of Art; and that scene from Witness where they build a house together. 

Chris nodded.

‘And you say this is for a mid-market shoe brand?’ 

I chose to ignore the sarcasm and pressed on.

‘Oh, and the Client has requested that the piece be sound-tracked to Tina Turner ‘Simply the Best.’’

Chris winced. This was not going to be his most creative challenge. But after a pause for reflection, he gave a weary sigh.

‘It’s OK. I’ve got it. Lots of fireworks, ticker tape and uplifting moments that’ll have them punching the air in the conference hall. I’ll make it totally vitriolic.’

I hesitated for a moment. Chris had clearly got the brief. But what did he mean by totally vitriolic? 

I determined that it was best not to disrupt the positive momentum.

‘Great. Exactly. Make it totally vitriolic. Let’s crack on.’

Over the next week I occasionally popped by to see how Chris was getting on. All was going well. He’d integrated futuristic wizardry from The Matrix; dramatic leaps from Crouching Tiger; and he’d concluded the edit with Jack and Rose on the bow of the Titanic. Perfect. It was totally vitriolic.

'You're simply the best,
Better than all the rest.
Better than anyone,
Anyone I've ever met.’
Tina Turner, 'Simply the Best’ (H Knight / M Chapman)

Our shoe Client’s sales conference was a great success and Chris’ inspirational video added a triumphant closing note to proceedings. My benign bluff had served its purpose.

'It is sound judgment to put on a bold face and play your hand for a hundred times what it is worth; forty-nine times out of fifty nobody dares to call it, and you roll in the chips.'
Mark Twain

I read recently in The Times (20 May, ‘Bluffing is a sign of being clever') about research into bluffing carried out at the University of Waterloo in Canada and published in the journal Evolutionary Psychology.

‘People like stories. Even if you’re at the top of your field, being a pretty good bullshitter gives you just that little bit extra edge.'
Martin Turpin, PhD researcher, University of Waterloo

200 students were given a list of concepts and asked to define them even if they were not confident they knew their precise meaning. Six of the concepts were real, including ‘general relativity’ and ‘sexual selection theory’. Four, such as ‘neural acceptance’ and ‘subjunctive scaling’, were not genuine. Another group of students were then shown the answers and asked to judge how convincing they were. 

The research found that those who were best at bluffing also scored best in intelligence tests. And it concluded that bluffing should be rehabilitated as an art form: it is an evolved skill that helps people navigate social environments.

'People have this assumption around people who bullshit, that they are mostly people who are dull or talentless, and they use linguistic trickery to get an edge up where they don’t actually have any substance…[But] bullshitting is quite fundamentally human, and might actually demonstrate intelligence in a very human way...If you are good at bullshitting, then across the majority of human enterprise there will be room for somebody like you — someone who can tell a good story.’
Martin Turpin, PhD researcher, University of Waterloo

I would always urge people to tell the truth. It’s more important now than ever. But we should recognise that we’re in the business of persuasion; of advocacy and storytelling. And occasionally it is entirely appropriate to go with the flow; to pretend, affect and simulate; to bluff one’s way out of a tight spot.

'Since he was much weaker than his enemy, he could afford to display no weakness at all.'
Michael Dobbs

A month or so after the sales conference, I received a call from Chris.

‘You bastard.  I’ve been saying vitriolic left, right and centre. And someone’s just corrected me. That’s not what vitriolic means at all!’

'If you search for tenderness,
It isn't hard to find.
You can have the love you need to live.
But if you look for truthfulness,
You might just as well be blind.
It always seems to be so hard to give.
Honesty is such a lonely word.
Everyone is so untrue.
Honesty is hardly ever heard
And mostly what I need from you.’
Billy Joel, ‘Honesty'

No. 334